Thu., July 20th, 2017

My Life is a Laptop

Project: eLearning Course for Telecommunications Company

Annotated Artifact
Target Audience Customer Service Representatives

Project Scope
  • The original and raw content for this eLearning course was in an out-of-date internal communications document.
  • The content had to be reorganized and augmented to communicate the topic in a web-based format.
  • My tasks entailed rewriting and reorganizing the raw data, writing lesson objectives, writing assessment questions, and mapping them to the objectives.
  • This course was part of large-scale project with an extensive team of designers and developers from the US and India.
Role Instructional Designer
Sample Screenshot(s) Sample screenshot of Telecommunications course